Accessibility Statement

Accessibility Statement

AGH University of Kraków is committed to ensuring the accessibility of its website in accordance with the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public sector bodies.

This accessibility statement applies to the website AGH University Main Library.

  • Website publication date:
  • Date of last significant update:

Digital accessibility status

This website is partially compliant with the annex to the Act on digital accessibility of websites and mobile applications of public sector bodies of 4 April 2019 due to the non-compliances listed below.

Inaccessible content

Non-compliance with the annex

  • The service does not have a proper heading structure.
  • Focus is not visible on some elements of the site.
  • Incorrect focus order.
  • The website uses table for layout purposes (primitive formatting).
  • Links are not clearly distinguished.
  • The website contains links without a precise description of their purpose.
  • The website contains links that open a new window/tab without warning.
  • No information is available regarding the size and format of the files available on the website.
  • The PDF documents available on the website are partially accessible.

Preparation and updates of the accessibility statement

  • Date of preparation of the statement:
  • Date of last review of the statement:

This statement was prepared in cooperation with the Digital Accessibility Support Unit of AGH based on a self-assessment using the Digital Accessibility Website Checklist v. 2.2 (docx, 0.12MB).

Feedback and contact information

All accessibility issues with this website can be reported to Agnieszka Zych — via email agnieszka.zych@bg.agh.edu.pl or by phone +48 12 617 32 14.

Everyone has the right to request digital accessibility of this website or its elements.

When submitting such a request, please provide:

  • your full name,
  • your contact details (e.g. phone number, email),
  • the exact URL where the inaccessible content is located,
  • a description of the problem and your preferred solution.

We will respond to your request as soon as possible, no later than 7 days from receipt.

If this deadline is too short for us, we will inform you. In this notice, we will provide a new deadline by which we will fix the reported issues or provide the information in an alternative form. This new deadline will not exceed 2 months.

If we are unable to ensure digital accessibility of the website or content indicated in your request, we will offer you access in an alternative way.

Handling requests and complaints related to accessibility

If, in response to your request for digital accessibility, we refuse to provide the requested accessibility, and you disagree with this refusal, you have the right to file a complaint.

You may also file a complaint if you disagree with the use of an alternative access method proposed in response to your request.

Complaints can be submitted by mail or email to the university authorities:

Director of the Rector’s Office AGH:
mgr Przemysław Olszewski
Address:
Al. Mickiewicza 30, 30-059 Kraków
Email:
biuro@agh.edu.pl

Useful information can be found on the government portal gov.pl. You may also report the issue to the Polish Ombudsman and request intervention.

Other information

Architectural accessibility

Main Building of AGH University of Kraków — Al. Adama Mickiewicza 30, Kraków

Accessibility of entrances and passage through control areas

The main entrance is located at Mickiewicza Avenue 30. There are stairs (7 steps) at the entrance. This entrance is not accessible for wheelchair users.

For wheelchair users, an adapted entrance is available at the rear of the building from the northern courtyard, where an elevator is located. Intercoms are installed at the entrance and exit of the courtyard to contact the reception if the gate is closed. Persons with mobility disabilities cannot access the reception directly due to level differences between floors (-1 and ground floor).

Accessibility of corridors, stairs and elevators

Corridors allow free movement - there are no level differences. Access to the basement and part of the ground floor is restricted.

Stairs do not have special accessibility features, except for access to rooms 380–383, where a lift is installed.

The building has 3 passenger elevators:

  • two internal elevators (1.1 × 1.3 m), operating between floors -1 to 3, partially adapted for disabled users.
  • one external elevator from the northern courtyard, accessible from outside ground level to the 2nd floor.

Elevators are equipped with voice announcements and Braille labels.

The building has two accessible toilets located on the first and third floors.

The Main Hall of AGH is equipped with an FM hearing support system.

Information about parking spaces for disabled persons

A designated parking space for disabled persons is available in the internal parking area near the adapted entrance.

The parking area is accessible via Reymonta Street 7 (Main Gate). Entry is controlled by a barrier with intercom and security staff. A permit card for barrier access can be obtained or assistance can be requested from AGH Security.

Communication and information accessibility

Assistance dogs are allowed in AGH buildings.

If you need sign language interpretation (on-site or online), please contact the AGH Accessibility Office. The information point is open from 10:00 am.–14:00 pm. The service is free of charge for deaf and hard-of-hearing persons.

Contact with AGH Accessibility Office:

Address:
Reymonta 17/40 (Student Dormitory Alfa), 30-059 Kraków
Website:
dostepnosc.agh.edu.pl
Email:
dostepnosc@agh.edu.pl
Phone:
+48 12 617 46 30